Legal
Cookie Policy
Last updated: 10 November 2024
Contents (6 sections)
This Cookie Policy explains how CashCard24 Digital Bank uses cookies and similar technologies when you visit the CashCard24 website or use online banking, and how you can manage them.
1.What are cookies?
Cookies are small text files placed on your device when you visit a website. Similar technologies include local storage, session storage and pixels. They allow a website to recognise your device, keep you signed in, remember your preferences and understand how the site is used. In this policy we refer to all of these technologies as “cookies”.
2.How we use cookies
We use cookies on our website and in our web application for the purposes described below. We do not use cookies to show you third-party advertising, and we do not sell information collected through cookies.
| Category | Purpose | Examples | Duration | Consent |
|---|---|---|---|---|
| Strictly necessary | Keep you signed in securely, protect against cross-site request forgery, remember your session lock and load-balance traffic. | cc24_session, cc24_csrf | Session to Session | Not required |
| Security | Recognise trusted devices, detect suspicious sign-in attempts and help prevent fraud. | cc24_device | 12 months | Not required |
| Preferences | Remember choices such as light or dark theme, language and dismissed notices. | theme, cc24_prefs | Up to 12 months | Required where applicable |
| Analytics | Understand, in aggregate, how visitors use our website so we can improve it. | cc24_analytics | Up to 13 months | Required |
3.Third-party cookies
Some cookies may be set by service providers that help us operate the website, such as our hosting and analytics providers. These providers are only permitted to use the information for the purposes we specify and are bound by contractual confidentiality and data protection obligations. A current list is available on request.
4.Managing your choices
Where consent is required, we will ask for it before setting non-essential cookies, and you can change your choice at any time using https://cashcard24.com/cookies. You can also control cookies through your browser settings, including blocking or deleting them.
Please note that strictly necessary and security cookies are required for online banking to work. If you block them, you will not be able to sign in or use some features securely.
5.Changes to this policy
We may update this Cookie Policy when we change the cookies we use or when the law changes. The “Last updated” date at the top of this page shows when it was last revised.
6.Contact us
For more information about how we use personal information, see our Privacy Policy or contact us at support@cashcard24.com.