Electronic Communications Consent

This consent applies to all communications relating to your CashCard24 accounts and services that we are required, or choose, to provide to you in writing (“Communications”), including:

• our Terms of Service, Privacy Policy, Schedule of Fees and any changes to them;
• account opening disclosures and product terms;
• periodic account statements and tax documents;
• notices of changes, held or declined transactions, and error-resolution outcomes;
• security alerts and one-time verification codes; and
• responses to complaints and other service correspondence.

We will deliver Communications by posting them in online banking or our mobile app, by sending them to the email address you have given us, or by text message to your registered mobile number. Where we post a Communication in online banking, we will usually notify you by email that it is available. Communications are treated as received on the day we send or post them, whether or not you open them.

To access and retain Communications electronically you will need:

• a device with an internet connection;
• a current version of a major web browser (such as Chrome, Safari, Firefox or Edge) with cookies and JavaScript enabled, or our current mobile app;
• software that can open PDF files;
• a valid email address and a mobile phone able to receive text messages; and
• sufficient storage space to save Communications, or a printer to print them.

If these requirements change in a way that creates a material risk that you will not be able to access or retain Communications, we will tell you before the change takes effect.

You may request a paper copy of any Communication by contacting us at support@cashcard24.com or +1 (212) 270-09993. A fee may apply as set out in our Schedule of Fees. Requesting a paper copy does not withdraw your consent to electronic Communications.

You may withdraw this consent at any time by contacting us. Because CashCard24 is a digital-only service, if you withdraw consent we may be unable to continue providing your account and may close it in accordance with our Terms of Service. Withdrawal does not affect the legal validity of Communications provided before it takes effect.

You must keep your email address and mobile number current. You can update them at any time in your profile settings. If an email to you is returned undelivered, we may suspend electronic delivery until you provide a valid address.

By selecting “I agree”, confirming an action with your transaction PIN or one-time code, or otherwise accepting a document electronically, you agree that your electronic acceptance is your signature and has the same legal effect as a handwritten signature, to the extent permitted by the laws of United States.

By opening an account, you confirm that you can access this consent electronically, that you meet the requirements set out above, and that you agree to receive Communications electronically.